FAQ PRESCRIPTION
Answers about the Prescription Drug plan, including eligibility, options, enrollment, customer service and more.
You may look up your prescription drug costs in Express Scripts Drug Price Comparison Tool by logging into www.Express-Scripts.com. You may also call the Express Scripts Member Services staff at the number on your member ID card or call (888) 345-2560.
- Community Pharmacies Express Scripts has more than 67,000 community pharmacies for your use, including most chain drug stores and many independents. Express Scripts also has the largest Employer Group Waiver Plan (EGWP) in the market.
- Mail Order Pharmacy Ordering prescriptions by mail is like having a pharmacy at your door. It can save you trips to the pharmacy while providing confidentiality in your prescription needs.
Express Scripts was carefully chosen by your employer for Medicare Part D group retiree prescription drug coverage. Eligible members will automatically be enrolled in this plan unless you choose to opt out. You may only be enrolled in one Medicare Part D prescription drug plan at a time. If you are currently enrolled in another Part D plan, you will automatically be disenrolled from that plan upon enrollment in Express Scripts.
Yes they will, even if you do not see one of them on the formulary list. Any medication that you had filled within 120 days prior to January 1 that you have continually refilled and taken as prescribed will be covered. Additionally, if your medication is listed as a non-preferred medication, the preferred medication copayment will apply. This coverage for current medications is an exception that will remain as an exception for as long as you remain compliant with your drug therapy, meaning you continue to refill and take your medications as prescribed. This member benefit will be applied automatically for the entire plan year.